First Option Lending

First Option Lending Is Terrible

First Option Lending is terrible. Do not ever work with them ever. My story goes about the same as all the other negative comments on this site.

Do not take it lightly that there are so many, they are on here for a reason.

This company is a larger lender that has taken advantage of the fact that they are 1 of few left from the closers of companies like this in 2008.

They hire young, unprofessional, and inexperienced lenders to manage your files.

They will lead you to believe everything is fine and make promises that are not even close to realistic.

Throughout our process we were lied to, lead into financial hardships, and almost missed the closing of our house.

They sell your loan to other lenders (and do not tell you this) so they underwrite it in house.

Then they underwrite you out of house,all the time telling you, you are approved and will be closing soon.

They continue to come back needing more and more information because new underwriters are just getting into your file.

They have no idea how to manage expectations and take no ownership of the hardships they lead you too.

Run far away from First Option Lending.

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3 reviews on First Option Lending

  1. Should have checked there first!!!

    If I could give this company 0 stars I would!!! Terrible experience, almost lost our earnest money and the house we wanted to purchase. We started the loan process for a refinance to put a down payment on a house to purchase in early April with Britt Boyles.

    We were told our loan would be approved and signed initial disclosures with First Option in early May. We then went under contract for the purchase closing 6/6 and were assured by Britt that the refinance would be done in plenty of time to have cash at the 6/6 closing, and that funds would be available a few days after the appraisal was complete.

    Once the appraisal was done 5/15, Britt claimed that he never told us the funds would be available soon after the appraisal, and also claimed that he didn’t even know about the closing on 6/6. For some reason, despite first assuring us that the loan would close in time, Britt could not get us approved. Every day he needed additional documentation and asked for the same things more than once.

    He waited for weeks to put the file into underwriting even though he knew it was time sensitive. We almost lost our earnest money and the house we wanted to buy. We had to go to another lender and extend our contract and pay $120 per day for 12 additional days plus pay for a second appraisal.

    The other lender was able to get us approved within the 12 days. All together the incompetence of Britt and his manager John Warren cost us over $3000. I have never experienced such incompetence and unprofessionalism, and we have reported them to the bbb where there are several similar complaints already filed. Should have checked there first!!!

  2. Run far away from this company.

    I believe yelp makes you give a star, but I would give them zero instead of 1. This company is terrible. Do not ever work with them ever. My story goes about the same as all the other negative comments on this site. Do not take it lightly that there are so many, they are on here for a reason.

    This company is a larger lender that has taken advantage of the fact that they are 1 of few left from the closers of companies like this in 2008. They hire young, unprofessional, and inexperienced lenders to manage your files. They will lead you to believe everything is fine and make promises that are not even close to realistic.

    Throughout our process we were lied to, lead into financial hardships, and almost missed the closing of our house. They sell your loan to other lenders (and do not tell you this) so they underwrite it in house, then they underwrite you out of house, all the time telling you, you are approved and will be closing soon.

    They continue to come back needing more and more information because new underwriters are just getting into your file. They have no idea how to manage expectations and take no ownership of the hardships they lead you too. Run far away from this company.

  3. They are a very unprofessional company and I would never recommend them to anyone!

    This company strung us along for over two months and then the loan officer, Josh Slater stopped responding to us all together. Come to find out, he was in India for nearly a month and never even let us know he was going to be gone.

    The refinance we were trying to do was without problems and when we went to a different lender, the loan was approved and will close next week, with no problems or complications. They are a very unprofessional company and I would never recommend them to anyone!

South Colorado Boulevard 2000
Denver 80222 CO US
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Reviews: 3
Reported Loss : 3256 $
Severity of Scam : Extremely High
Reported by : Anonymous
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