Family Eyecare

Completely ignored

This was the worst experience I’ve had in any medical office ever. I went to this I doctor two years ago and have been just looking for another eye doctor. When I was here two years ago the office staff was very rude and unprofessional.

I went in today to pick up my medical records since I found a new eye doctor, and the front office lady, Anita, acted like I wasn’t even standing at the window. She completely ignored me and was fiddling around with some lenses.

I understand if you’re in the middle of something; but at least acknowledge the person standing in front of you. When I told her I needed my records she acted like I was putting her out. She said she could only go back to 2014 but I told her I had brought my previous records from my doctor on the East Coast.

She said I have to contact my old Dr. So after I pressed her she finally,though hesitant, printed out all my records.I would never recommend this practice!! EVER! So

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2 reviews on Family Eyecare

  1. The office staff were very professional and friendly.

    The office staff were very professional and friendly. The office was clean and very professional looking. I enjoyed my visit and if I need more eye care in the future, I will certainly go back to this office for the eye care needed.

  2. First-time patient.

    First-time patient. Arrived 1/2 hour late as I lost my way…bad Mapquest! Good GPS! Receptionists and technical staff were very understanding and I was accommodated. I was very pleased with professionalism of
    technical staff and my Optometrist.

    The offices spaces were clean, well designed and comfortable. I noted an exciting selection of eye glass frames (for a return visit). This is a well-run, state-of-the-art practice that I can recommend without reservation. I will return to Family Eye Care in six months.

Reported Loss :250 $
Severity of Scam :High
Reported by : anonymous
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