I used Fairfax Transfer and Storage to move large pieces of furniture from one townhouse to another.
The crew were all nice and professional, arrived on time and worked diligently.
However I had a large armoire that they had difficulty maneuvering up and down the stairs. That being the case they wanted me to sign a waiver which essentially which would relieve them from all damages (I did not sign). After the move was complete I added comments about the damages to the walls in both townhouses. I received zero follow-up from this company.
The only reason I am not giving this company zero stars is based on my comments regarding the moving crew.
My advice if you have to use this company is to not sign a waiver and document their performance (i.e., before and after pictures) so you may have more success following up.