Fairfax Transfer and Storage

I am not giving this company zero stars is based

I used Fairfax Transfer and Storage to move large pieces of furniture from one townhouse to another.

The crew were all nice and professional, arrived on time and worked diligently.

However I had a large armoire that they had difficulty maneuvering up and down the stairs.  That being the case they wanted me to sign a waiver which essentially which would relieve them from all damages (I did not sign).  After the move was complete I added comments about the damages to the walls in both townhouses.  I received zero follow-up from this company.

The only reason I am not giving this company zero stars is based on my comments regarding the moving crew.

My advice if you have to use this company is to not sign a waiver and document their performance (i.e., before and after pictures) so you may have more success following up.

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1 review on Fairfax Transfer and Storage

  1. Fairfax Transfer and Storage Is Scammer.

    This company is very unprofessional and its employees threatened me at the time of deliverly for my furniture. I called the company HQ and its owner Cliff Boyd was unhelpful as well.

    I did not pick this company but they were assigned by COSTCO as the default for delivery. I have also written to COSTCO not to give this company anymore business.

    They had the nerve to park a heavy truck on my driveway and tell me that this is normal operating procedure. I informed the driver that any delivery I have had for the past no movers have ever parked a heavy truck on the driveway of my home.

    They reluctantly moved the truck off the driveway. I would pass on this company by all means and save yourself the headache and use My Guys Moving, or Two Guys and Truck.

    I have also filed a police report about the incident and being threatened by the driver of the truck.. That it self speaks volumes about the culture of this company alone and the type of people they employee.

Reviews:1
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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