Eye Gotcha Optometric

Unpleasant Conversation

I tried to find contact information for Drs. Haney and Higuchi to let them know my experience directly, but I couldn’t find any. This practice has been terrific for years, and definitely since 2011 since I have been a patient. I have seen both docs–they are superb.

But the staff is such an important part of a practice like this that I am moving over to another practice, due to an unpleasant conversation. I called with a question about the new multifocal and progressive contact lenses. I still don’t know the answer, which I will find out some other way I guess. Mostly what transpired is that Lyndsey blamed me, interrupted me, and raised her voice several times. Even when I asked her to speak more respectfully. The staff have always been so helpful. But I do need to understand my eye care, so I am moving on. Good thing Dirty Scam is here so I can so some research!

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5 reviews on Eye Gotcha Optometric

  1. Eye Gotcha Optometric Bad Service.

    Dr. Tawil is GONE!!!! He was the best Optometrist. He was the only reason why I went to Eye Gotcha Optometric. I asked the staff if they could tell me where he went…that didn’t fly, they wouldn’t say.

    So 1 star rating. If anyone knows where Dr. Tawil moved to….PLEASE EMAIL ME. I refuse to see anyone else.

  2. Not really satisfied.

    They have nice glasses. But I have some serious issues with the responsiveness, professionalism, and thoroughness of their chief optometrist – Dr. Tawil. Even though he is kind cute stay away from Dr. Tawil – your eyes are too important to risk with someone who doesn’t seem to treat all his patients with equal professionalism and care.

  3. Bad Service.

    a bit too stuffy, and over priced. very nice people though

  4. This is a very neat place.

    This is a very neat place. they have amazing selection of frames and the people that work here are so friendly.

  5. My optometrist (Susan Haney) was unbelievably informative, professional, skilled and personable.

    My optometrist (Susan Haney) was unbelievably informative, professional, skilled and personable. I had a great time talking to her, learning about what each of the diagnostic tests were, and left my appointment feeling very confident that her expertise and attention to detail would directly benefit my vision outcomes.

    On the frame selection side, the frames are pricy, but incredibly interesting. I wish I could have taken a little more time for selecting my own frames, but the man who helped me out was incredibly attentive which meant I couldn’t do quite as much browsing.

Castro Street 586
San Francisco 94114 CA US
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Reported Loss :695 $
Severity of Scam :High
Reported by : QualityT
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