Expert Tax Solutions

Unprofessional Experiences

I had used David’s accounting services in the past for my individual returns which he always handled well for me.

I recently switched my companies payroll over to him which turned out to be a nightmare.

The employees werent paid when they should have been, one direct deposit never hit but was deducted from our business account and have not been able to reach him or any staff members to research it .

When I advised that Id like to move my payroll back to paychex due to the unfortunate error but would leave the accounting services with him instead of tying to rectify the situation or speak with me to discuss he left a voicemail at my office stating that he was terminating the relationship if I was going to act that way the first time there was a mistake and that it wasnt worth his time to do our accounting if we werent also doing payroll and that he had quoted us a cheaper price because we were doing both services.

He also blamed me for providing hours and wages on Tuesday for a Thursday payroll however my part timers hours vary and cant predict how many hours they will work a week in advance.

Paychex I was able to call in the day before our employees were paid.

I found it to be one of the most offensive unprofessional experiences I have ever encountered .

I terminated my existing contracts to move over to his company and now I am in limbo with my businesses accounting and payroll scrambling to find a solution.

Very disappointed.

Is Expert Tax Solutions a legit?

Expert Tax Solutions is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Expert Tax Solutions located?

Expert Tax Solutions is headquarted at 24 Oak St Lexington, MA 02421. You can contact Expert Tax Solutions by dialing (781) 862-0892 or visit their website taxxpert.com.

How much monetary loss is incurred by Expert Tax Solutions’s customers?

According to Expert Tax Solutions’s customers, a monetary loss of US $4502 has been reported. The severity of entire incident reports is high.

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2 Reviews on Expert Tax Solutions

  1. David has provided tax services to my family for several years.

    David has provided tax services to my family for several years. During this time he has done a great job with the returns and at a very reasonable cost.

    He has always made himself available to us for advice and has helped guide us through a number of important decisions by offering us detailed and honest feedback.

  2. David has been doing my families taxes for years.

    David has been doing my families taxes for years…he is always available to answer my tax questions and has consistently provided helpful information. I refer his services to friends and family without hesitation.

Reviews: 2
Reported Loss : 4502 $
Severity : High
Reported by : Anonymous
Views :