I was in search of a personal loan in the amount of 5K to cover some dental expenses.
Having a young credit history, but good overall credit profile, I decided to start applying for my personal loan through Elevations Credit Union after being turned down by big banks.
My applications were denied by the big guys for one simple reason: lack of credit history (whatever that means).
I have never had a loan but do have several credit cards. For some reason, large banks see it as a risk to lend to someone without a history of loans.
It doesn’t make sense as to why, if the person has a good payment history and score.
I mean we all have to start somewhere right?
After reading positive comments and experiences with this CU, I decided to apply online for a loan.
The application portal was cool and neatly designed.
I applied online and the instant decision computer robot said my loan required manual review.
A day later I received a call from a loan officer (whose name I have completely disregarded because he sucked that bad) leaving me a message stating to give him a call back as he had a few quick questions.
His tone was generally positive, so I called him back and spoke for about 5 minutes.
He said I have a great credit score and profile so it shouldn’t be a problem approving my loan.
Then, the weirdness happened. He told me he was sending my loan up for additional review and I would likely get approved.
He’s a loan officer so why would it need further review by someone else? It’s not like I’m asking for $20,000.
He told me he would contact me in 1-2 business days. I continued to check my application status online and suddenly saw it say “denied.”
The reason? Lack of credit history and too many inquires.
Again I don’t understand the lack of credit history as I have several cards and payment history with the cards.
As far as the credit inquires, of course I’m going to have a lot in a small period of time as I was shopping around.
Makes sense right? I sent him a message through the application portal expressing my displeasure.
Credit unions are supposed to be down to earth and have a desire to truly help their members as opposed to treating people like just a number.
That was by far my experience here. The fact he led me on thinking I was approved was thing, but the reasons for denial given to me are pathetic.
Thankfully, I applied for a loan through another credit union and was approved with no issues whatsoever.
Glad I am not a member of this credit union and advise others to stay away.