My Family worked with marcela for many years and she was great! UNITLL we started receiving audits and fees from the states/agencies….asking us to pay fees for owning our own business and from IRS.
The IRS was specifically my brother. Marcela entered the wrong information for his dependent and IRS came at him hard for fraud.
Marcela’s response was go to IRS and fix it! Excuse me you are our tax accountant and you filed the taxes! You need to fix it.
Long story short the IRS kept the refund after it was paid back. What a hassle!
The lack of communication on her end/business was what turned me away and I decided to fire her and let her know that she was no longer authorized to my personal information.
If you do business with them be aware and sure that the information is correct or IRS or etc will be at your door!