I called Ehrhardt Brothers Quality Plumbing because of all of the great reviews. The woman who answered did not even TRY to hide her annoyance at doing her job. When I told her that we believed there was a clog/blockage in our water tank or pipes because water was not coming through, she audibly tasked, hemmed and hawed. She asked clarifying questions “So like, what, is it not coming through the faucet? or toilet? or what?”
When I told her we were getting no water, she made more annoyed noises. She asked if it was well water. Honestly, I don’t know what it would be considered – our neighborhood has its own reservoir. I told her that yes, it’s probably well water and explained the reservoir and she went “UGH!” At that point, I thanked her, said never mind, and hung up.
I didn’t go any farther. Someone who is comfortable having someone SO rude represent them is NOT who I want to do business with. It was completely unprofessional and I’m shocked that this place has so many great reviews when SHE is the first impression.