I am embarrassed to say that I was fooled by this company. These guys call themselves Google Support and claims to bring the website of companies on first page of google results. They would never tell you that they are from Egumball, atleast not sooner.
When they called me, I was already looking for a company which offered similar services. It was a cold calling and the person on the other side has few of my information. He called me with my name and said that he could help me find the best solution for google ranking in few weeks itself.
He assured that he was not from a company that makes false claims. His company in his words was the most responsible and successful one. He offered me a price that I was looking for. In $600, he said that he would do the needful and I would be on the top pages of Google.
I knew what the competition was outside, and it was no surprise for a company to offer such an affordable rate. So, I agreed to make the advance payment and asked him to connect me to my project manager.
After few hours, I got a call back with the person incharge of my project. He provided me the payment details and sent me a mail to make the payment. I did as we agreed. I provided the credit card details.
He said that the money will be withdrawn in a couple of days. And, the work will start instantly. He asked me to send the details of my website. I did it right away. He never called after that. He did not even confirm on the mail that he received the details.
After a week, I called him again and this time, it was someone else picking that number. I described him all what happened a week before and asked if there was any confirmation about the process being started.
He said that he would send me a mail with the details. That never happened either. So, I called them again and I had to explain everything again because I never spoke to the same person ever.
I understood that they were trying to push e away and decided to stop their payment and cancel the contract. I called my credit card company only to know that the payment was processed the next day of sending them the details itself. However, the agent said that the money would be withdrawn after a week.
I called the company and asked for a refund. They said that I can apply for that but did not mention that they would refund or not. I believe they like to keep customers in confusion to make the most of the situation.
They ripped me off and I know I would have to forget about that amount. And yes, they did not charge $600, but charged me $800. We never talked about that price ever. These people are misleading and criminals.