Edward E Burns, CPA has always done a great job with our taxes (and we have complicated taxes being a same sex married CA couple.)
Unfortunately, Ed turned non responsive when we were faced with an IRS mistake.
He told us he would take care of it, but he never did and as a result we were slapped with a huge levy.
We had another CPA look at our 2010 taxes and Ed had forgotten to file a form.
It would have been fine is Ed had just admitted it and wrote a letter for us, but instead, he dodged our calls, and when I saw him in person, he told me he would handle it, but he never did.
I have never felt more concerned about a financial situation before; it is not fun having the IRS breathing down your neck and feeling like we were hung out to dry by Ed.