I have encountered so many scams but this company is the master of all. The site is a fraud and tries to mislead you in believing in something that they do not offer. I find myself so stupid that I did not understand their trap until I entered my credit card details.
I submitted my credit card information to change my address on the Drivers-licenses.org. However, I received a bogus guide on driving instead. I never wanted that guide and all I needed was an address change.
Next thing I did was, I called the customer service people to get a refund. I called the number stated on their website and had to try that number a lot of time to get in touch with someone. My failed attempts were counted as the days I was not trying to get the refund as their policy states that the refund needs to be initiated within a given time period.
When I reached them, they tried to divert my call from department to department to make sure I am out of the refund policy time. However, I was stringent at getting my money back. At last, I was able to get a refund and convince them that my order was completely different from what I received.
I would like to advice to cancel the card once you get the refund. It was shady to see the confirmation email that they sent for refund. It was mentioned in the bold letters that there was no reason to call the bank unnecessarily as they had already completed your request. I have never seen such email ever in my life with any refund that was done for an online payment.
I believe that it becomes even more important to check the bank details after you get the refund and cancelling the card should be the foremost important step to make sure they do not use the detail to haunt you later.
When I tried to find the details of that company on the internet, I was surprised to see the reviews which talked about their misleading presence on the internet. It is believed that soon they would be shut down for scamming people with pretence.
Their site itself speaks about their misleading advertising. Being a privately held company, their domain is .org which is sufficiently enough to mislead people. Please beware of this fraud. They do not offer any services that associates with driving license. All they do is sell their useless guides and scam people with their false advertising.
Even after numerous complaints, they have changed nothing on their website to increase awareness of the services and products they offer. This itself is a big red flag. This company has nothing to do with government organization. It is fake.