One Medical has been a major waste of time for me. The problem is, during my search for a primary it seems a lot of doctors in the area sign up for this ‘exclusive’ service that excels at subterfuge.
Trying to nail down a legitimate appointment with Dr. Željko Milovanovic with OMG is a constant moving target.
Either that or it is not meant for primary care. From what I can tell, the fee that you pay goes towards paying for a layer of employees whose sole purpose is to wall off the doctor, not help the patients.
For instance, I paid a membership fee in order to ostensibly get a higher level of service, yet I have yet to even get the same level of service that ZocDoc provides me for free.
Comparing the two, from OMG I have not even gotten one single thing out of it at all except for a series of fake outs.
ZocDoc has it’s problems, but at least *some* of the appointments work out.
It really should be the doctors who pay for this OMG service, since it’s obviously meant to help them more than us.
However in my opinion it is not a service that needs to exist at all in it’s current incarnation. It’s just in the way.
I kept thinking that maybe each doctor’s office would be different, but all the OMG offices did the same thing, which was contact me right before they appointment to adjust my expectations downward.
Which is what happened today. The doctor was ‘happy to see me, but unfortunately…” yada, yada yada.
The short story is they wanted me to come and take my copay in so they could recommend I go to a different doctor.
Not the first time One Medical has done that. Feel like an idiot that I even bothered to give them another shot.