Dr Woolaver Clearsmiles

Bad Customer Service

So came here for a consultation for braces, now mind you i already have braces that i pay alot of money for monthly. Let me start by saying the front office staff and theresa where awesome the office was very pretty, Dr Woolaver Clearsmiles himself… wasnt to impressed with his customer service. He tried too hard to be hyperactive and goofy to try to show hes cool but theres a difference between acting and who you really are on the inside.

Anyways, He looked at my pictures of my teeth and right away asked me what im looking to have done “i dont want you to have expectations if we cant fullfill them” im sure hes unaware but statements like that can make patients feel unwanted. Anyways, I told him about a space i hv at the bottom of my teeth i want closed he told me if he did that id have a worst overbite then i do now or i can take two teeth out at top and my teeth at top will push forward aligning everything he told me, i said what do you suggest he told me he didnt kno i said maybe ill close teeth at the bottom and accept the gap he said good idea then left.

Theresa was the one who came in and gave me the best advice and said removing the 2 teeth will be best because its like my money is going out the door to have a bigger gap what was the point of paying for braces all this time and she was absolutely right. Theresa should actually be the ortho to me anyways. Needless to say ill be seeking out another ortho just because dr woolavers customer service wasnt up to par. Just sad The place is close to my house and I was willing to pay the start up fees that day. Guess I’ll seek somebody else out.

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3 reviews on Dr Woolaver Clearsmiles

  1. Woolaver Clearsmiles Orthodontics scam.

    These office I thought was great for our children’s orthodontist needs but their professionalism and competence is seriously going down the drain. DON’T be fooled like we were!

    They are so inpatient when it comes to billing you and so unwilling to work with you regarding payment options but when they over debit your bank account they have all the time in the world.
    So SICK of this place!

  2. Now I am doing invisalign instead of braces, and it even cost less. Highly recommended.

    I was referred to another orthodontist by my dentist. I went to that appointment, waited 35 min, saw the dr for 3 min, and asked if I wanted to start braces right then for over $5k! Aweful experience.

    I saw Dr. Woolaver won Best Orthodontist, so I went for another opinion. SOOO glad I did. Amazing staff, caring dr. that spent time and explained different options. Now I am doing invisalign instead of braces, and it even cost less. Highly recommended.

  3. The office is amazing and everyone there is so nice.

    The office is amazing and everyone there is so nice. The orthodontist sees me at every visit and answers all my questions. My appointments are fast and painless. I love that I can go in on a saturday and not miss any school!!!!

East Agave Road 4425
Phoenix 85044 AZ US
Get directions
Reported Loss :350 $
Severity of Scam :High
Reported by : anonymous
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