Dr. Truong Van Nhu, if you can read my words, please tell your staff to respect your patients’ appointments, at least please prioritize people who have scheduled their appointments before.
Even though you are a good and kind doctor, your staffs are your business face and they make the patients feel as if they’re interacting with you.
It took me several days to wait for a suitable schedule to meet you, and when I came on time for my appointment, they let me wait for so long even though I reminded them of my appointment and told them I had another business later.
45 minutes passed by and they still called walk-in patients instead of me. That made me feel very disrespected.
They even ignored me and didn’t give me any apologies as I told the man to cancel my appointment after a very long waiting.
I felt deeply bad and confused after that T__TT