Dr. Suzanne Austin

Poor Business Practices

I would highly advise against frequenting Dr. Suzanne Austin’s office.

While there is little wrong with the services they provide, they conduct poor business practices and value billing unnecessary and unrequested services over proper patient treatment.

I was stuck with a $300 lab bill for a test I did not request and Dr. Austin’s office manager and financial manager (name removed), gave me the run around for SIX months.

I can’t believe any insurance company would continue to endorse this office. But I’ve filed a formal complaint with my insurance company and with regarding their business practices.

They should be ashamed of themselves. Health care professionals should not be money-hungry, they should be compassionate, honest and forthcoming.

EDIT – I’ve redacted a name, but my position remains the same.

A patient should not have to call an office weekly only to be told they’ll “be called back later this week.”

The calls never came. I was constantly trying to resolve this issue and in return all that came to fruition was me paying for tests I didn’t request and a non-apology from their office for dodging me.

The reviews, complaints and scams posted about Dr. Suzanne Austin is permanant record located at dirtyscam.com/reviews/dr-suzanne-austin/ Search for all reviews, complaints, scams and lawsuits about Dr. Suzanne Austin
Dr. Suzanne Austin reviews are no way affiliated with yelp & reddit. Their business is located at 2498 Stevens Creek Blvd, San Jose, CA 95128, USA. Dr. Suzanne Austin could be contacted by dialing (408) 998-5400. Dr. Suzanne Austin business page on Dirty Scam received 0 consumers reviews/complaints, page views and 2388$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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Stevens Creek Boulevard 2498
San Jose 95128 CA US
Get directions
Reviews:0
Reported Loss :2388 $
Severity of Scam :Medium
Reported by : Anonymous
Views :

FAQs

Is Dr. Suzanne Austin a scam?
Yes, Dr. Suzanne Austin is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Dr. Suzanne Austin a legit?
No, Dr. Suzanne Austin is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Dr. Suzanne Austin consumers?
There is/are 1 review(s) posted about Dr. Suzanne Austin and its indicate that the severity of the scam is Medium.
Where is Dr. Suzanne Austin located?
Dr. Suzanne Austin is located at 2498 Stevens Creek Blvd, San Jose, CA 95128, USA.
How much monetary losses inured by Dr. Suzanne Austin customers?
2388 $ monetary losses inured by Dr. Suzanne Austin customers.