Dr. Shirley Chung

Terrible Receptionist, Scary Looking Nurse, And Most Importantly

It’s beyond horrible—terrible receptionist, frightening-looking nurse, and, most importantly, inconsiderate and impolite Doctor.

It’s fantastic that Dr. Shirley Chung gets so many positive reviews. Fifteen people reviewed this place.

Many other people have had issues with this place but didn’t take the time to look into it.

I was adamant that I would not trust this Doctor’s reviews, and I made a terrible mistake.

Although the receptionist isn’t necessarily rude or mean, she doesn’t seem polite.

She didn’t care and seemed to be ignoring all the patients.

However, I did have a severe, Bad UTI, so my doctor prescribed antibiotics.

Four days later, my symptoms for UTI continued to worsen.

I panicked and immediately called the Doctor’s office to ask to speak with the Doctor.

The receptionist rudely ignored me, who said that the Doctor wouldn’t be available to speak to me because she was too busy.

I wanted to leave a message so that the Doctor could call me back as soon as possible.

It was unbelievable to believe the EARS. The receptionist said that the Doctor wouldn’t be able to call me back.

What kind of after-service is this? I explained that it was VERY urgent and she needed to see a doctor right away.

While it may not be necessary or urgent for them, it is vital to me.

The receptionist was calm and told me to hang up and call 911. But, the Doctor changed her mind and said that something was wrong with my antibiotics, so they needed to prescribe the new one.

Okay, I’ve been on this medication for more than five days, and I’m almost done.

Or am I being used as an experiment to see if I can take different types of antibiotics?

This place is a disaster, and I will never see SHIRLEY CHUNG, whatever her name, again. Good luck

Is Dr. Shirley Chung a legit?

Dr. Shirley Chung is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Shirley Chung located?

Dr. Shirley Chung is headquarted at 1275 N Rose Dr Placentia, CA 92870. You can contact Dr. Shirley Chung by dialing (714) 990-1882 or visit their website N/A.

How much monetary loss is incurred by Dr. Shirley Chung’s customers?

According to Dr. Shirley Chung’s customers, a monetary loss of US $6255 has been reported. The severity of entire incident reports is high.

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4 Reviews on Dr. Shirley Chung

  1. Well I hope Dr Chung has other income to rely on ...

    I’ve never been to an office like Dr. Chung. Although she is a fantastic doctor, her front staff are? They never answer their phones! It is faster to drive around town than to call them by phone.

    The front staff is what “makes” or breaks the medical practice. So for them to ignore patients and make them wait, or worse, not answer their phones, I hope Dr Chung has another income source.

  2. The next time I came in I saw Dr. Chung and she was wonderful, too.

    Because of the many yelp reviews, I tried to visit Dr. Chung, but she was away, so I saw Dr. Rasha Soliman. She was stunning. I went back the next day to see Dr. Chung. She was also beautiful. I love both the female doctors, and this is a small office. It is difficult to choose between the 2.

  3. An entire staff is mess.

    Dr. Chung has been my family’s physician for the past three years. She is amazing! But, I felt the need for a review about my disappointment with her staff. The front desk staff member, Hilda, is extraordinarily inept and disinterested in providing helpful information regarding problem-solving or clarifying situations.

    Maria was not available to return calls when Maria was confronted with the problem of Maria not receiving a call back from the doctor’s assistant. Every time, no one feels compelled to apologize.

    Now I have to decide if Dr. Chung will continue to be my doctor in Spite with her office staff. The office staff and nurses seem to be quick to make excuses but not willing or able to take responsibility for what they do wrong.

  4. It is so frustrating.

    Love the doctor , but I can never get anyone to answer the phone. It is so frustrating.

Reviews: 4
Reported Loss : 6255 $
Severity : High
Reported by : Anonymous
Views :