Had my first appointment with Dr. Secily Bason-Mitchell at 2:00PM at 2:45PM, I hadn’t been called back and got up the courage to ask what exactly was going on.
The receptionist told me it would another 15-20 minutes.
Meaning she was more then an hour behind for my appointment.
And I’m positive no one would have let me know, if I hadn’t asked.
I came to Dr. Bason-Mitchell because she came highly recommended.
However, now when asked I will only have this disappointing and very negative experience to draw on.
Let your patients know if you’re running behind.
Our time is just as valuable as yours.