Never Made it to see Dr. Saxton Joan. Was stopped by a receptionist, who asked to see my ID card.
I told her that i am waiting for an email from my HR with the card.
She then asked me to wait until I get that email.
I decided to go online and download the insurance info.
When I got the info she asked me to call Anthem and verify that I have insurance basically asking me to be on hold for ever even though I gave her all information about my insurance.
She didn’t let me see the doctor.