I searched my vision insurance and online reviews and was eager to make an appointment with Dr. Salena Lee because she’s in my network and had good reviews.I called and asked if they were accepting new patients. The receptionist said they were only accepting referrals.
I wasn’t sure if she meant referrals from doctors or other patients, so I asked if that meant I have to know another patient who already goes there. She said “Yes, do you know someone who goes here?” I said “No” and before I could say anything she said “Bye” and hung up the phone.
I’ve never heard of a place that would do this. And if they are full – there is a much more polite and nicer way to say you cannot accept new patients.