Dr. Ronald Watson
Customer ServiceAfter getting my final annual physical before departing my employer I was slapped with various lab tests that I had no knowledge of getting. It turns out the provider ordered these tests without my knowledge.
On the day of the physical the doctor asked me if I needed any other tests done and I specifically told the provider I came in for a basic physical and blood work up and did not want any additional tests since the physical is covered under the preventative care.
I was very specific since I was going back to school and did not intended to work for a time being, and this was exactly the situation I wanted to avoid.
To all the providers alike, please don’t think of your patients as a $$ sign and please be transparent about the services you provide.