It’s unfortunatate that I never had a chance to see Dr. Robert Harvey based up on the positive reviews.
I was intercepted by the unusually rude secretary. I called up simply to ask about pricing for Botox.
I genuinely was wondering about the pricing and how much it costs per unit.
I’m in the medical field, so customer service is of utmost importance to me.
Here are the responses I got from the secretary to my questions:
“You are asking me about a site or per unit- you keep going around in circles, which one do you want to know”
“This conversation isn’t going well, I know you won’t refer anyone to us anyways”
“You are asking about outdated deals in the past, that is why I’m answering with this attitude”
Flabbergasted, I told her that I was shocked that I was getting this attitude just by asking simple questions.
I am happy that I didn’t get this done here, as I can imagine if I had any issue, what kind of response I would get.