I usually don’t have to spend more than 5-10 minutes scheduling a Dr. Philippe Nguyen’s appointment, but the front desk person was insufferable.
I tried to give her all my information and have a rational conversation with her and then after getting all my personal info she says she needs my credit card.
I have never had a doctor’s office ask for such a thing before rendering a service.
She said she needs to put one down in case of no shows and I said I could come in in person to put down a deposit, but I don’t have a credit card number for her.
She then refuses and says we only serve people that have credit cards.
What are you talking about!? You’re a general doctor’s office!
You can’t discriminate based on forms of payment, some people don’t even HAVE credit cards.
Then after I keep trying to explain to her you can’t turn people away cuz of this she hangs up on me!
And I was patient with her and going around in circles with her logic the whole time, not getting mad, just trying to work with her so I could see a doctor.
I called the other doctor’s office above this one on the list in Nob hill doctors and got an appointment scheduled in 5 min.
This is NOT a doctor’s office, it’s like a massage spa posing as one just trying to get your money.
No real Doctor would ever turn away a patient because they don’t have a credit card… Avoid this place and just go somewhere else.
It’s not worth the headache.