Dr. Peter Grote is a really sweet, caring man, and he did some good things for my husband and I for which I commend him, but he also failed us in some ways we found unacceptable.
We saw him for two years for a number of issues, and finally we both had complaints serious enough that we left.
Among them a painful misdiagnosis (and an easy one — another doctor diagnosed it correctly from a verbal description); an Rx for an expensive drug when a cheap generic was available; and when I complained that the office staff wasn’t treating me well, he scolded me rather than ask what they could do better, at a time when he knew I was in deep grief from the loss of a loved one.
The true test of a doctor and his office staff is not how he treats you when everything is good, when you are feeling great, and when you can easily stand to be put on hold for five or more minutes at a time, but when things are hard, when you’re in pain, and when you’re suffering a loss.
Dr. Grote, if you read this, know that I liked you personally, and it wasn’t just the one thing, but a collection of problems, including the misdiagnosis which caused one of us months of pain.
I wish you the best and I hope you seriously consider your staff issues.
And, of course, if you had wanted to know the details of why we left, you could have asked.
You didn’t. Good luck.