Extremely rude staff. I never got a chance to see Dr. Payam Farjoodi so I cannot Opine about the doctor.
However, I provided my insurance information prior to making the appointment.
Upon arrival, I gave my insurance card to the front office staff. After 20 minutes, I was told that I needed to pay my co-pay.
I informed the front office personnel that I have met my out-of-pocket and out of pocket.
As such the visit should be should’ve been covered at 100%.
The front office personnel indicated that they were checking my insurance benefits again and to check back in five minutes.
Overall, I waited 40 minutes (with my 2 month old baby) and I was told that they were still checking the benefits.
I told them that I was not going to wait any longer (50 min of wait time just to check benefits) and the front office personnel indicated that I was free to leave and that she was going to cancel my appointment!
It appears they only care about money as they could have simply saw me and bill the insurance directly.
There were others at their office with the same issue.