Dr. Pearline Chang, the pediatric dentist, is very nice and the hygienists do their best at a difficult job. For whatever reason, Dr. Pearline was not there for our last check-up. No one notified me before our appointment.
After the cleaning when the dentist is actually supposed to do their job and look at the kid’s teeth, no one did. Dr. Lebus, the orthodontist, just asked the hygienist “Did you see anything?” and the hygienist shrugs. Seriously?! How is that an exam? They’re gonna bill my insurance for that?
Then, Dr. Lebus proceeds to tell me (I think in an effort to give me my money’s worth) that my kid might have some kind of rare tooth disorder based on the X-ray they took but he doesn’t really know for sure and I should wait to discuss it Dr. Pearline. WTF? At that point I am somewhat freaked out but left totally hanging.
I would have preferred my appointment had been canceled and rescheduled so I could discuss my kids teeth with someone who looked at them and knows what they’re talking about. I was so troubled and offended by the layers of unprofessional behavior that I knew we would not be coming back.
My kids teeth are fine, FYI.