Dr. Nhan Hau Ngo

Dr. Nhan Hau Ngo Is Dishonest, Unethical & Unprofessional

Dr. Nhan Hau Ngo is dishonest, unethical, unprofessional and the worst one I have ever seen!

I called a month in advance to schedule for a Wellness Preventive yearly appointment that should be free of charge to all patients with insurance.

I had also provided all of my personal and insurance informations for them to check and was told to wait for a month!

When I was there month later, the doctor first asked me to PAY $75 upfront without performing any service for me yet even though the services would be covered IN FULL by my insurance.

Second, when I was about to pay her $75, the DOCTOR surprisingly told me that she does NOT participate in my insurance plan even though HER NAME was on my insurance card as my assigned doctor!

If she was truly not the participating provider, why did she book the appointment for me one month ago after receiving and verifying all of my insurance informations? Furthermore, why did she dare asking me to pay $75 upfront at all knowing that she would not perform any service for me ? So I was very SHOCKED hearing that and did NOT trust her at all.

Therefore, I called my insurance immediately while I was still sitting there in her waiting room.

The insurance representative spent 10 minutes checking carefully my plan and CONFIRMED me afterward that she IS indeed the participating doctor in my insurance company.

The insurance representative was also upset at her dishonest, unprofessional and unethical conducts and behaviors toward me that we had to file a COMPLAINT right away against her to the BOARD to remove her out of my insurance network.

In addition, I am also agree with many other past reviews about her unprofessionally overbooking pattern.

So please do not come to this place wasting your valuable time, money, and being another victim of hers!

Is Dr. Nhan Hau Ngo a legit?

Dr. Nhan Hau Ngo is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Nhan Hau Ngo located?

Dr. Nhan Hau Ngo is headquarted at 12692 Brookhurtst St Garden Grove, CA 92840. You can contact Dr. Nhan Hau Ngo by dialing (714) 657-7100 or visit their website N/A.

How much monetary loss is incurred by Dr. Nhan Hau Ngo’s customers?

According to Dr. Nhan Hau Ngo’s customers, a monetary loss of US $5776 has been reported. The severity of entire incident reports is high.

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3 Reviews on Dr. Nhan Hau Ngo

  1. Not only is Dr. Ngo great but her staff members are friendly, caring, and sincere.

    My family and I have been to many doctors before, so we can say with confidence Dr. Ngo is the best doctor anyone can ask for. She is knowledgable and always up-to-date. She is quick because she knows exactly what she is doing, you just have to ask her questions. Once you ask her questions, you will see her take the time to answer your concerns.

    Not only is Dr. Ngo great but her staff members are friendly, caring, and sincere. The people at this office will go the extra mile to contact insurance companies and accommodate walk-in patients. Those that have written reviews complaining about wait times,

    Dr. Ngo rushing through the consultations, and catering to walk-in patients do not know how a medical offices work. Of course sometimes you will have to wait to see the doctor because there are patients that will ask questions, unexpected medical events, etc. Also, how can a physician’s office ignore walk-in patients – these are patients most vulnerable and are probably going through an urgent ailment. In summary, BEST doctor and medical staff anyone can go to.

  2. I know that every time I visit her I will be taken care of.

    I am truly grateful to have a doctor like Doctor Ngo. Before coming to her, I had a different family doctor that would refuse to answer my questions, give me false information, and the staff was mean. However, things with Dr. Ngo are completely different. She takes the time to answer my questions. Her staff is extremely knowledgable.

    My previous family doctor made me pay cash for a few vaccinations (when I had insurance), I switched to Dr. Ngo and her staff was able to contact my insurance and verified that the vaccinations were covered. I also found out I was missing a lot of necessary vaccinations through Doctor Ngo. I know that every time I visit her I will be taken care of.

  3. Substandard medical care provider. If you can't speak English

    Substandard medical care provider. If you can’t speak English, THIS is the place for you. Just try calling on the phone…OMG!! You think they’d at least answer the phone with a “Hello” or something like that. Anyway, I know a lady that Dr. Ngo ended up prescribing a facial cream as a vaginal cream because she didn’t know the difference. .

    And, you can’t get thru to the unprofessional, ignorant office staff to try to correct the problem.because they can’t understand. This office is like a 3rd world country..

    She isn’t board certified in anything and according the medical license board It took her a year and and half to finally pass the boards after graduation.

Reviews: 3
Reported Loss : 5776 $
Severity : High
Reported by : Anonymous
Views :