Dr.Molina George

Customer Service

Dr.Molina George himself is a GREAT doctor and I’ve had nothing but good experiences with him since making him my primary care doctor.

His office staff however (front desk lazy Lori) is another story and is why I only give one star…she is the only one that checks in patients and seems to be the “office manager”.

She has to be one of the rudest people I have met with no care or sympathy for patients and constantly has a “too bad so sad” attitude.

4I am currently looking at other primary care doctors because I am over dealing with this sorry excuse of an “office manager” and I’m sure I’m not the only patient she has cost Dr. Molina.

My suggestion would be do get rid of this rude condescending woman who does not belong in ANY customer service setting, but rather in an office cubicle where there is no interaction with anyone else.

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1 review on Dr.Molina George

  1. Would not recommend to anyone if you cant stand unfriendly rude office staff.

    with Dr. Molina referred by Urgent care. I waited 4 weeks to be seen. Showed up early to fill out paperwork. Met the God AWFUL front desk lady also (made up office manager) shes the only one in the office. Was told that she cancelled my appt (nobody called and she acknowledged that ) and already given it away.

    I repeatedly asked to speak to the DR. Because I currently have a Hernia along with other issues and needed to be seen ASAP after waiting 4 weeks to get in. She was condescending and rude the entire time. After explaining to her the Urgency and the fact that she cancelled my appt in error and didnt notify me she continued to tell me there is nothing she could do and I could not talk with the DR. Me (obviously) upset at this time and in tears because i waited so long to get in stood my ground and stated I was going to wait until I could talk to the Dr to leave.

    She did not like that one bit. She proceeded to shuffle through her index cards and call security. She stated “I have a person here that is upset without an Appt and is not a Patient that needs to be escorted out” .. by the way I had my 6 and 7 year old little boys with me because Its summer break. EXCUSE me I DID have an appt that she cancelled and I WAS a Patient.

    She was the very worst disrespectful,rudest person I have EVER met in my life. Would not recommend to anyone if you cant stand unfriendly rude office staff.

Medical Center Drive West 685
Clovis 93611 CA US
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Reviews:1
Reported Loss :854 $
Severity of Scam :Medium
Reported by : Anonymous
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