Dr.Molina George himself is a GREAT doctor and I’ve had nothing but good experiences with him since making him my primary care doctor.
His office staff however (front desk lazy Lori) is another story and is why I only give one star…she is the only one that checks in patients and seems to be the “office manager”.
She has to be one of the rudest people I have met with no care or sympathy for patients and constantly has a “too bad so sad” attitude.
4I am currently looking at other primary care doctors because I am over dealing with this sorry excuse of an “office manager” and I’m sure I’m not the only patient she has cost Dr. Molina.
My suggestion would be do get rid of this rude condescending woman who does not belong in ANY customer service setting, but rather in an office cubicle where there is no interaction with anyone else.