Dr. Michael MacDonald

Terrible Experience

I saw Dr. Michael MacDonald for lip implants. Maybe we just had a personality clash, but I did not care for his rude comments and short temper.

During my initial consultation we discussed the lip implants and I did not inquire about any other services.

However, he suggested it would be easy to get rid of the fullness under my chin and neck at the same time if I wanted.

I was completely offended and gave him a look that conveyed that he quickly apologized and said a doctor should never do that.

I decided to give him the benefit of the doubt because he was the only dr willing to put in implants.

The day of the surgery I was asked to come in 30 mins earlier to take some medicine that would calm my nerves and help with pain.

I arrived at 9:30am as my appointment was at 10am.

I was quickly ushered into the surgery room and given meds.

However, after a few minutes Dr MacDonald came in and asked me to go to another room while he prepared. I sat in another room for about 45 mins.

After 45 mins I came out of the room and asked about getting Botox that day as well.

He asked me if I ever had it, which I did above my lip to turn it out a bit.

Then he told me that was not true because Botox can’t do that…so I guess I’m a liar even though I’ve had it twice.

He then asked me if I had it on my forehead. To which I told him I had it done to lift my brow but I didn’t like the look.

He responded that the person who administered it did it wrong and that’s why I didn’t like it.

Seriously? Who tells you you’re wrong and other doctors you’ve seen didn’t do their job correctly? Again, regretting even getting involved with Dr. MacDonald.

Afterward we started talking about my lips. He asked me about 5 times if I really was sure about the size, which was frustrating.

In addition, during the original consultation I had told him I was getting filler that evening.

I reminded him that I had done that and he seemed to get frustrated with me for doing so.

I reiterated that during the consultation I had told him I was getting filler that evening and it didn’t feel that there was much in my lips.

He snapped back at me saying a syringe of juvederm was not nothing and asked if I knew how much more difficult this would make his job? Had I not been sedated and payed for this surgery already I would have walked out of his office after that incident.

He left the room and brought in a rep for. Surgisil to help him measure the implants. Again asking me if I was sure about the size I wanted. I’m pretty sure the rep could pick up on the tension in the room at that point.

It was now 11am, my appointment was at 10am and we just start numbing.

The dr administered a dental block, but only one quadrant of my mouth was numb.

I went to tell him that and I looked down and he was coming at my face with a large needle pointed at it.

I turned my head out of fear and anxiety of a needle coming directly at my face and he said “just let me test it!”

Again I told him I can feel my own face and I am telling him only one quadrant of my face was numb.

It took him several attempts to get me fully numb.

He commented that he did everything right and my nerve passages must be laid out strangely.

At that point I think he could tell I was upset. He left the room again and came back in and apologized for losing his temper and being short.

But, I should be glad that He was self aware enough to recognize it.

I was beyond the point of offended at this point and really just wanted to get the show on the road.

Around 11:30am he took me to his surgery room and asked if it was okay for the surgisil rep could be on the room.

I really did not want her to be there but I was so annoyed I said I didn’t care.

The procedure itself probably took 20 mins. After he was done he was cleaning my face…after the trauma of the surgury and telling him I was sore.

I asked him to do it more gently. He said he would have someone else do it, dropped the washcloth on my face and left the room.

The people in the room were all uncomfortable. I basically sat up grabbed my purse and left.

Wasn’t even given a mirror to see the work. He didn’t give me the courtesy of any follow up instructions. Nothing.

The assistant said she would give me a call the next day.

I promptly left in a great deal of pain and very upset at the completely unprofessional attitude of Dr. MacDonald.

Overall if the work he did is great, then I will be happy.

But, I do not even want to see this man for a post-op visit. Maybe our personalities were not a fit, but this was a terrible experience with a doctor who was condescending, rude, and overall a complete jerk.

In addition, I came in for my appointment 30 mins early as instructed for about 20 mins of actual work and left at 12pm.

So I was there for a total of 2.5 hours for a lot of sitting and for nothing.

In comparison, I underwent two fat grafts with another Dr. Which included sedation and manual liposuction and was in and out in and hour each time.

Is Dr. Michael MacDonald a legit?

Dr. Michael MacDonald is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 7 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Michael MacDonald located?

Dr. Michael MacDonald is headquarted at 500 Sutter St Ste 430 San Francisco, CA 94102. You can contact Dr. Michael MacDonald by dialing (415) 956-3223 or visit their website drmmacdonald.com.

How much monetary loss is incurred by Dr. Michael MacDonald’s customers?

According to Dr. Michael MacDonald’s customers, a monetary loss of US $5443 has been reported. The severity of entire incident reports is high.

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7 Reviews on Dr. Michael MacDonald

  1. He has an assistant who did the laser peel and not only did she do a good job,

    I had the nano laser peel done. It is difficult to know what to really expect, but when Mr. Macdonald explained it would be like having 4 or 5 microdermabrasions all in one, that small bit of description made all the difference in setting my expectations for afterwords. He has an assistant who did the laser peel and not only did she do a good job,

    she was such a nice person that you feel automatically comfortable with someone like that!!! The front desk person was also very nice, that makes a difference with people just being personable and willing to answer any questions when it comes to these kinds of facial procedures. That was my first time having any kind of laser peel.

  2. Good Service

    I”m gonna keep it short and sweet, I’ve had 3 rhinoplasty (thats right 3) … bottom line — my nose was a mess and was getting worse … so I researched for plastic surgeons that specialized in rhinoplasty and found Dr Micheal MacDonald.

    Fortunately for me he was up to the challenge (my nose was that bad folks, I even had a “lless “seasoned” surgeon” take pass. But Dr. Macdonald was up to the challenge… during or consult he wisely tempered any crazy expectations (trust, I wasn’t expecting miracles) but let me tell you… six months later — Dr. Macdonald knocked it out the park!!!

    I don’t know what a perfect nose looks like — but i know what a “normal nose” looks like, and after 30 years i finally have nose that “matches my face.” Here’s the deal… everyday for 30 years I would spend a minute stressing over my nose when i looked in the mirror — and now??? ZERO. You can’t put a price on that people, but the truth is I was working on a budget and Dr Macdonlad not only hit a home run, he gave me the best price in town. no joke.

  3. Do not have this doctor do botox as his method is only partially effective.

    Do not have this doctor do botox as his method is only partially effective. Bedside manner is very uneven. Unwilling to take helpful feedback, and some of his other procedures weren’t suited to my issues.

  4. This doctor's method for injecting botox and filler are very ineffective.

    This doctor’s method for injecting botox and filler are very ineffective. The Botox is simply not a proper techinique. With regard to the filler injections, he does not use the latest method, which is the cannula and so the results are lumpy and leave a lot of bruising.

  5. Do NOT spend your money having Dr. McDonald

    Do NOT spend your money having Dr. McDonald inject your face with either Botox or fill as he’s not using current and best methods. As a result I was unnecessarily bruised and the lines on my face were only partially addressed.

  6. Isn't it his job to evaluate the treatment approach and inform the patient of that?

    I bought some SkinTyte sessions from this doctor and got no benefit at all from them plus he ignored my concerns about the safety of the machine. Initially the doctor said the results would be apparent after a few months so I waited, continued the series, but with no results.

    About halfway through the series, I wrote him a letter telling him I’d had no results so far and that I was also concerned about the instrument used because I experienced that at one end where it contacted my skin it would be so painful, while the other end was not, so I would have to ask the technician to stop.

    I wasn’t sure that I was getting sufficient treatment so I wanted to bring that to his attention (after all, my skin could also be damaged). I also mentioned that I was receiving less treatment time than his website said I should get. He did not answer the letter which I will add was polite.

    He did pop in when I went to one of the last treatments and say I would just need to be patient and that my next option is surgery (for about $15,000). He didn’t mention the potential safety and effectiveness issue I’d mention about the instrument or the discrepancy between his website’s statement about treatment time versus what I was getting.

    I was just starting a treatment that day so wasn’t exactly in the state of mind to discuss this. During that treatment, just like the earlier ones, I told the technician when the pain was too severe.

    To this day, I have no idea if I received what would be considered an effective treatment. Anyway, on the drive home I felt angry that he had just basically said “since you’ve gotten no results from spending hundreds of dollars here, what you really need is to spend $15,000.” Yeah, right.

  7. Please DO NOT delete this review so it can inform.

    I was causing a lot of sleepless nights for my wife and I. My wife researched a number of proceedures online and Dr. Macdonald surfaced. Dr. Macdonald was very professional and informative. He had good bedside manner.

    On his web site it stated there was a 75% success rate. At the initial appointment, he dropped it down to 50% and said I was a good candidate. He said the Pillar procedure would at least reduce or eliminate my snoring. It was a very expensive procedure $3200.00, but I hoped it would help my snoring problem.

    I was told I had to wait at least 6 months for the pillars to become rigid. Well its been about 2 1/2 years, the procedure did not reduce or eliminate my snoring at all.

    This Pillar Procedure was expensive, not covered by my insurance, and had no effect on my snoring. Now I just tell my wife I tried and she is just going to have to live with it.

Reviews: 7
Reported Loss : 5443 $
Severity : High
Reported by : Anonymous
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