This was my experience at Dr. Mats Hagstrom’s office… First of all his picture on his website isn’t up to date. He’s considerably older.
His receptionist and right-hand man are both charmers…and handle the PR for the doctor by being so friendly and sweet.
Originally I wanted to make my appointment with the dermatologist who works there but Mike talked me out of it, saying that Dr. Hagstrom was a plastic surgeon and could easily take care of my little problem.
For many years now I’ve had a hard pea-sized cyst in that area between the upper lip and the nose. It hurts and I wanted it removed.
It was on my bucket list and I knew I’d feel better having it removed. I told them right up front that I had Medi-Care ONLY.
I met with the doctor and his concern was the area and that the minor surgery would leave a scar.
True, I already knew this but I felt his plastic surgery skills wouldn’t leave an ugly scar but one resulting by a skilled surgeon.
He kind of left me hanging. Then his right-hand guy (Mike) sat us down and talked to me and my daughter for almost an hour.
When we left I thought they’d call me to set up the appointment. It’s been months and no one called.
Since then I’ve left two messages. Still no call backs. How thoroughly disappointing.
I hope he didn’t charge MediCare for that waste of time consultation.
If so I’ll argue that point to get a refund for them.