I would give them a negative star is there was one, or maybe 5 NEGATIVE STARS!
I never think or write bad for someone but when someone takes me for granted then I have to tell the world what my opinion is about Dr. Manalo Melissa.
First few visits we went for our infant and were really “patient”.
Twice during those visits the staff screwed up on insurance verification and we had to return without seeing the DR.
Then the DR gave us a nice emotional speech one day saying that problems are everywhere and they need to be solved by talking.
She told us that if we have any problems whatsoever we can feel free to speak to her directly and not the staff.
So… few days later I had my son’s appointment with her.
Today I brought my son here for the first time and they said there was no appointment.
It was a straight LIE because I know we took the appointment. I called them 10 minutes before reaching there saying i was in traffic and the staff says okay no problem.
When I reached there the staff just made up an appointment two weeks from today.
We asked to speak to the DR and were told that we can wait to speak to the DR but she would not see us because of the number of patients waiting for her. BS!
For the DR it doesn’t matter if they have one patient less.
She will maybe make a few hundred $$$ or a few thousand $$$ less. She doesn’t care really.
No matter how good people may think this DR is but we are not going to her again ever.
At once I had thought she is a really good DR for the nice emotional talk that she gave us.
It was all BS now that I think of. I feel pathetic to even believe the BS talk that she gave us the other day.
Anyways, I got to start looking for a better human being around who is a DR and who can see both my children.
Really, a DR has to be a human first and not use their emotional skills to fool their patients