Office is really dirty and old. The staff is rude and arrogant. I called one time to make an appointment, the MA said she would call me back but didn’t even get my phone number before rudely hanging up.
Which is also weird considering I was an existing patient and they didn’t have a contact number for me in my file.
Very incompetent. I had to call back 5 minutes later just to give her my number.
Once I did get my appointment (which was difficult to get in the first place) they didn’t even know the reason for my visit even though I had informed them 4 times as to why I wanted to see the doctor) I had to wait 45 min after my appointment time to be taken back.
Finally there, Dr. Malhotra Vinod came in and asked if I had this problem before.
Which was irritating considering I was hospitalized for my problem and went to see him after I was discharged, this last visit was a 2 month follow up on a problem that was still there…..was this information not in my file along with my contact number? He saw my for exactly 8 seconds, asked me two questions, and just left.
And this was not the first time! Dr. Malhotra and his staff do not show that they care.
Only reason I go there is for our HMO. I am changing doctors.