I’m sitting in my cubicle at work writing this because I can’t believe what crappy patient service I just got.
1. Dr. Le Cam’s office is almost never open. I drove to the OC twice from LA to get my immunization records, called beforehand, only to have the office close early on both occasions.
Like the other reviews stated, if you want to die, come here.
2. Not being able to drive back anymore and needing my immunization records NOW, I asked the receptionist if she could just give me the dates over the phone.
She clearly didn’t want to look up my file because she gave me a three minute lecture about how my school should have all of my medical records.
Homegirl… if the school had my information I wouldn’t be coming to you with my broken Vietnamese.
When she finally started giving me the information I was asking for, she went through the dates so fast I had to ask her multiple times to slow down and repeat the dates again.
Each time I did, she would sigh. WHAT. THE. HECK. It’s not like I want to be on the phone with you either lady.
While the aHctual doctor is extremely nice, his receptionists are all rude.
Please hire someone else. I’m so glad I have a new PCP in LA. I hate this office.