Dr. Karen Earle

Customer Service

Dr. Tam Nguyen was one of the physicians responsible for a family members care at a local rehabilitation/convalescence facility.

Under Dr. Nguyen’s instruction (as the physician ON CALL for the facility on this particular day) my family member was to be transferred to a nearby hospital due to complications.

Approximately 15 minutes after my arrival at the facility, my family member passed away, prior to being taken to the hospital.

Staff members repeatedly attempted to contact Dr. Nguyen, and we’re finally notified by TEXT MESSAGE that he was unable to come to the facility to evaluate my family member and pronounce time of death.

He delegated that responsibility to the facility administrator, who then delegated it to one of the staff LVNs…via text message.

My family and I were forced to call 911 to have trained paramedics come to the facility to evaluate and pronounce my family member dead.

I am a RN, and have worked in Level I Emergency / Trauma Centers for 20+ years.

I have never encountered a physician with such a callous disregard for human dignity, and lack of even the most basic respect for my family.

Be warned if a family member of yours is ever placed under Dr. Nguyen’s care in a nursing facility…the staff did not seem surprised that Dr. Nguyen could not be be bothered to attend to one of his patients as they lay dying.

I was at the facility for 6 hours, until the funeral home attendant arrived, Dr. Nguyen never showed up, and made no attempt to contact a single family member.

Disgraceful, and I will be lodging a complaint with the Medical Board of California.

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Jose Figueres Avenue 200
San Jose 95116 CA US
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Reported Loss :2133 $
Severity of Scam :Medium
Reported by : Anonymous
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