Dr. Josephine Pham MD

The staff was very unprofessional with me

I have wanted to write this review for a while. I gave Dr. Josephine Pham and her staff a 1-star review because of the improper way I was treated.

I went to Dr. Pham for years, and I thought that the doctor was good, but her front office staff was very unprofessional.

I had a monthly prescription that I would call into my pharmacy.

I went to pick up my prescription for my hormones on a Saturday, and I was told that the doctor did not authorize a refill. And this was surprising since nobody from the doctor’s office called me to tell me that.

I called the doctor’s office on Monday, and they said that I needed a mammogram which I scheduled immediately and called them back and said I was set for an appt and can I get my prescription, and they told me the doctor was busy and they would get back to me.

By Tuesday, I had not heard back, and not having my pills for 3 days caused break-through bleeding. And I told the office staff I needed my prescription right away, and again they said they would see what they could do.

By the end of Tuesday, I called and was very irritated but tried to stay calm with her staff, and I told them that I could have bleeding if I did not take my pills soon, and they told me to go to the ER (thinking to myself… OMG – really!

Just give me my prescription because these are just hormones, not a controlled substance) but again, I tried to remain calm with her staff.

By Wednesday, the doctor refilled my prescription and then called me to say that she removed me as a patient because I was rude to her staff.

PLEASE BE WARNED THAT THIS IS NOT ETHICAL WHAT THIS DOCTOR DID BY NOT STANDING BY HER PATIENT!

Kind of a blessing in disguise because my new doctor responds to me the same day and is very attentive, and so is her staff.

Is Dr. Josephine Pham MD a legit?

Dr. Josephine Pham MD is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Josephine Pham MD located?

Dr. Josephine Pham MD is headquarted at 2307 Forest Ave San Jose, CA 95128. You can contact Dr. Josephine Pham MD by dialing (408) 246-7120 or visit their website N/A.

How much monetary loss is incurred by Dr. Josephine Pham MD’s customers?

According to Dr. Josephine Pham MD’s customers, a monetary loss of US $3277 has been reported. The severity of entire incident reports is medium.

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1 Review on Dr. Josephine Pham MD

  1. Sad, Sad, person and a poor excuse for a Doctor

    I have seen Dr. Pham for over 10 years and always thought she really cared about her patients. Recently, I showed up at the office for an appointment that was made over 6 months ago to be informed that they, the office, had canceled my appointment. I never received a notice or phone call stating this. I was upset and left the office.

    I recently ordered my thyroid medication that I must have to regulate my system, and the pharmacy called me back to say that Dr. Pham’s office told them that I was no longer their patient. I once again never received anything in the mail or a phone call stating this. What ethical doctor does this to a good patient who has had for years and has no regard for your health? I have told other people that have known Dr. Pham, and they could not believe that she has turned out this way…

    I feel very sorry for her as a person and as a Doctor who has taken an oath to help the sick. Please beware, I don’t want any of you to be in a position of needing a Doctor who you thought was ethical and cared about your health to turn out not caring about you at all. Sad, Sad, person and a poor excuse for a Doctor

Reviews: 1
Reported Loss : 3277 $
Severity : Medium
Reported by : Anonymous
Views :