Dr. Jeffrey Ho

Horrible Customer Service

I was recommended by my family doctor to see Dr. Jeffrey Ho and was told he was a great dr. Who would really take care of me as a patient and also does a great job of listening to his patients.

I called in and talked to the receptionist name Lien, who was very unhelpful and ultimately made me waste my time.

She told me to come in before I could schedule an appointment with my medical history and the referral letter from my original Doctor.

So the next day I came In and gave her the necassery paper work.

She started to skip thru the 200 plus pages of medical history I brought in and proceeded to skip past any and all of the important info in my history; pretending she knew what she was looking for.

So before I left she said she would get back to me within three day, I didn’t hear back from her after a week so I called back and talked with Lien again.

She was very unprofessional and no help what-so-ever!

She then told me I could not make an appointment because my original pain started more than two years ago… I tried to explain that was why I now have to see a pain management specialist, but she just didn’t get it and was one of the worst receptionists I have ever spoken with in my life!

Horrible customer service an I would not recommend anyone to waste their time with this practice!

Is Dr. Jeffrey Ho a legit?

Dr. Jeffrey Ho is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Jeffrey Ho located?

Dr. Jeffrey Ho is headquarted at 9191 Westminster Ave Ste 207 Garden Grove, CA 92844. You can contact Dr. Jeffrey Ho by dialing (714) 894-6600 or visit their website N/A.

How much monetary loss is incurred by Dr. Jeffrey Ho’s customers?

According to Dr. Jeffrey Ho’s customers, a monetary loss of US $2766 has been reported. The severity of entire incident reports is medium.

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2 Reviews on Dr. Jeffrey Ho

  1. I would recommend him strongly to anyone with a back problem, he is very attentive to his patients.

    I really love Dr. Ho as my back Dr. He was very patient & answered my questions thoughtfully. He went beyond and above the information I was asking so that I understood the epidural process. I would recommend him strongly to anyone with a back problem, he is very attentive to his patients.

  2. Horrible customer service an I would not recommend anyone to waste their time with this practice!

    I was recommended by my family doctor to see dr. Ho and was told he was a great dr. Who would really take care of me as a patient and also does a great job of listening to his patients. I called in and talked to the receptionist name Lien, who was very unhelpful and ultimately made me waste my time.

    She told me to come in before I could schedule an appointment with my medical history and the referral letter from my original Doctor. So the next day I came In and gave her the necassery paper work.

    She started to skip thru the 200 plus pages of medical history I brought in and proceeded to skip past any and all of the important info in my history; pretending she knew what she was looking for. So before I left she said she would get back to me within three day,

    I didn’t hear back from her after a week so I called back and talked with Lien again. She was very unprofessional and no help what-so-ever! She then told me I could not make an appointment because my original pain started more than two years ago…

    I tried to explain that was why I now have to see a pain management specialist, but she just didn’t get it and was one of the worst receptionists I have ever spoken with in my life! Horrible customer service an I would not recommend anyone to waste their time with this practice!

Reviews: 2
Reported Loss : 2766 $
Severity : Medium
Reported by : Anonymous
Views :