I was recommended by my family doctor to see Dr. Jeffrey Ho and was told he was a great dr. Who would really take care of me as a patient and also does a great job of listening to his patients.
I called in and talked to the receptionist name Lien, who was very unhelpful and ultimately made me waste my time.
She told me to come in before I could schedule an appointment with my medical history and the referral letter from my original Doctor.
So the next day I came In and gave her the necassery paper work.
She started to skip thru the 200 plus pages of medical history I brought in and proceeded to skip past any and all of the important info in my history; pretending she knew what she was looking for.
So before I left she said she would get back to me within three day, I didn’t hear back from her after a week so I called back and talked with Lien again.
She was very unprofessional and no help what-so-ever!
She then told me I could not make an appointment because my original pain started more than two years ago… I tried to explain that was why I now have to see a pain management specialist, but she just didn’t get it and was one of the worst receptionists I have ever spoken with in my life!
Horrible customer service an I would not recommend anyone to waste their time with this practice!