Dr. Jeffrey Ho

Horrible Customer Service

I was recommended by my family doctor to see Dr. Jeffrey Ho and was told he was a great dr. Who would really take care of me as a patient and also does a great job of listening to his patients.

I called in and talked to the receptionist name Lien, who was very unhelpful and ultimately made me waste my time.

She told me to come in before I could schedule an appointment with my medical history and the referral letter from my original Doctor.

So the next day I came In and gave her the necassery paper work.

She started to skip thru the 200 plus pages of medical history I brought in and proceeded to skip past any and all of the important info in my history; pretending she knew what she was looking for.

So before I left she said she would get back to me within three day, I didn’t hear back from her after a week so I called back and talked with Lien again.

She was very unprofessional and no help what-so-ever!

She then told me I could not make an appointment because my original pain started more than two years ago… I tried to explain that was why I now have to see a pain management specialist, but she just didn’t get it and was one of the worst receptionists I have ever spoken with in my life!

Horrible customer service an I would not recommend anyone to waste their time with this practice!

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2 reviews on Dr. Jeffrey Ho

  1. Horrible customer service an I would not recommend anyone to waste their time with this practice!

    I was recommended by my family doctor to see dr. Ho and was told he was a great dr. Who would really take care of me as a patient and also does a great job of listening to his patients. I called in and talked to the receptionist name Lien, who was very unhelpful and ultimately made me waste my time.

    She told me to come in before I could schedule an appointment with my medical history and the referral letter from my original Doctor. So the next day I came In and gave her the necassery paper work.

    She started to skip thru the 200 plus pages of medical history I brought in and proceeded to skip past any and all of the important info in my history; pretending she knew what she was looking for. So before I left she said she would get back to me within three day,

    I didn’t hear back from her after a week so I called back and talked with Lien again. She was very unprofessional and no help what-so-ever! She then told me I could not make an appointment because my original pain started more than two years ago…

    I tried to explain that was why I now have to see a pain management specialist, but she just didn’t get it and was one of the worst receptionists I have ever spoken with in my life! Horrible customer service an I would not recommend anyone to waste their time with this practice!

  2. I would recommend him strongly to anyone with a back problem, he is very attentive to his patients.

    I really love Dr. Ho as my back Dr. He was very patient & answered my questions thoughtfully. He went beyond and above the information I was asking so that I understood the epidural process. I would recommend him strongly to anyone with a back problem, he is very attentive to his patients.

Westminster Boulevard 9191
Garden Grove 92844 CA US
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Reviews:2
Reported Loss :2766 $
Severity of Scam :Medium
Reported by : Anonymous
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