Today was my first visit with Dr. Heller Alan. I currently have blue cross of California(aka not too many providers take this ins.) I had 2 providers in the Bay Area to choose from so not too many choices.
There were many things I disliked about this office/dr. #1 the building the office is located in smells like someone died in there and looks like it hasn’t been remolded or touched since it was first built.
#2 the actual office itself looks like it hasn’t been upgraded or touched since 1965. FYI Dr Heller curb appeal is one way to get the patients in the door not making them want to run!!
#3 my appointment was almost 3 hours and got nothing out of it besides him wanting to prescribe me drugs for problems he couldn’t even go over with me.
Such BS! I did a scratch test and he couldn’t even give me results. He compared the results to x-rays which is more BS!
#4 red flag warning, no hand washing. I don’t care if they wear gloves, it’s mandatory to wash hands before putting gloves on.
Also, these girls that work there are nice and all but I do not believe they are allowed to give injections? When doing allergy test she was using a syringe infecting the site.
I am almost positive a medical assistant is not allowed to administer that.
#5 I also noticed they were working thru there lunch.
When I asked about it they said they don’t actually take lunches just eat between patients since they are so busy. That’s highly illegal.
Needless to say I’m very upset I wasted almost 3 hours of my time and now I will be gladly taking my business elsewhere and paying out of pocket to get a answer.