Dr.Hearne Archie

Horrible customer service

Horrible customer service. They need to train people to answer the phone better, the lady mumbles and I had to ask her to repeat herself after every sentence.

I was told my lab results would be ready the next day and it was a week before I called and asked about them.

They had no idea where they were. They were supposed to schedule me an MRI and they never did.

I had to call back a week later and ask about it, I told her I would do it myself and not to bother.

However, Dr.Hearne Archie was very smart and very kind. But he had to Google my condition and then read, verbatim from WebMD, what I had, then he took a screenshot and printed it off for me.

Then he prescribed me an ointment that no pharmacy has. I wish that I had gone anywhere else.

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West 12th Street 5320
Little Rock 72204 AR US
Get directions
Reported Loss :1458 $
Severity of Scam :High
Reported by : Anonymous
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