The worst experience I have ever had at a doctor’s office. The man is completely unprofessional and lacking in compassion.
I had been referred to Dr. Gross by my endocrinologist’s office. Dr. Carlson, the endocrinologist I normally see is on maternity leave.
Two years ago I was diagnosed with type 2 diabetes and although my primary care physician and I have been able to get great control over the diabetes, my weight remains a problem. 3 months ago Dr. Carlson had started me on a treatment she hoped would help.
It hasn’t. I made an appointment with Dr. Gross to follow up. Dr. Carlson’s office recommended him because of his work in weight related metabolic issues.
I met with Dr. Gross at 8:00 am. The one and only question the man asked was why was I there? I told him that I was concerned that I was not losing weight.
Dr. Gross cut me off to explain, in a very condescending voice, that there was only one way to lose weight and that was to eat less.
I tried to explain that I consume around 1600 calories a day and for the last year I go to a gym 5-7 days a week, working with a trainer 3 days a week.
Dr. Gross literally raised his hand, didn’t allow me to say a single word, all so that he could inform me that he didn’t care how much or little I ate, the only way to lose weight was to eat less.
He continued with a patronizing narrative about how my brain wants my body at its current weight and the only way to change that was to eat less.
It was clear to me that Dr. Gross had, without a single probative question, without even checking my thyroid, had dismissed my concerns as unimportant.
I was not going to get any help from this “doctor.” I said, “I’m wasting my time.”
Dr. Gross’ response? “You think I’ve got a magic pill?”
I walked out. I was back in my car and paying for parking at 8:05 am. The entire humiliating appointment had taken less than 5 minutes.
Sadly, there is no magic pill for compassion.