Clearly, I don’t recommend this place. This place was close to where I live so I after picking a family doctor through my insurance I decided to give it a try.
It’s always hard to make an appointment here and the staff there has no customer service skills.
The ladies working the phones there remind me of indifferent and rude post communist era customer service workers from my childhood.
Don’t try to call between noon and 1pm when it’s most convenient to call as you are on your lunch break, because they are shut down for their lunch break.
I had a good first visit here with the doctor I picked as my ‘primary provider’. She seemed to really care, was through and had good intentions.
She asserted that she will always make time to see me when I was having symptoms as this was the only way to make diagnosis and take samples.
As you might guessed soon I wanted to take her up on the offer and wrote her an email she said that this could wait (which meant another 2,3 weeks after and having to make appointment through sweeties on their call lines).
I had to also pick another doctor as she was booked for 3 months out.
When I made it to the appointment with the new female doctor she wasn’t able to diagnose me as my symptoms were not there at the moment.
She recommended to request the appointment when I am having symptoms. So here we go again…
Also their nurses are the type that think that they can lie to you about something and think that you are dumb enough to believe them.
In my case that was about an orthopedic brace. The doctor said that they had some and that it was covered by my insurance, but the nurse couldn’t find one, and just wanted to get rid of me, so she made up a story of how the ones that they have would cost me more than the ones you get at the pharmacy.
Never, never again for me. Family/ Primary doctors recommendations welcomed!