Today my wife and I had taken our daughter for a follow up visit to see the Dr. Francois Lalonde.
We were greeted by a young lady who has no business dealing with people on any business level especially in orthopedics.
She displayed a poor sense of empathy to our situation a 12 year old with a broken leg in the middle of summer “imagine that” .
She was on the phone I’ll give her that but her attitude was sub par .
I’m only writing this because I now know Im not crazy after reading some of the other reviews.
Dr Lalonde asst Lizbeth did a great job of restoring our confidence along with the DR himself.
A rule of thumb. You normally don’t get a 2nd chance to make a 1st impression .