Dr. Derek Olson

Extremely Disappointed

This rating isn’t only focused on Dr. Derek R Olson, but more on his entire system.

I had a change in insurance and I updated their team, but they still billed my old system.

Later I got a letter in the mail stating that I owed the full amount.

I tried calling the office, but the number on the bill and threatening letter had been cut off.

I tried going to the overall Resurrection Healthcare Site, but they didn’t have me in their system at all.

After a couple more threatening letters with the disconnected phone number from Dr Olson’s office I was finally able to get a hold of someone at the overall hospital who gave me the new number.

It turned out when I called that office the woman who I needed to talk to was on vacation.

A few days later I received a letter from a third party showing that they gave this info to a collection agency hurting my credit.

I tried calling the new number that I was given today and finally was able to get a hold of the correct person so they could correct their systems.

There was no explanation on why the number on the bills were all disconnected, but I hope things are finally settled.

In summary, I know that I’m never going back there.

Is Dr. Derek Olson a legit?

Dr. Derek Olson is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Derek Olson located?

Dr. Derek Olson is headquarted at 2800 N Sheridan Rd Ste 606 Presence Medical Group Chicago, IL 60657. You can contact Dr. Derek Olson by dialing (773) 525-8846 or visit their website presencehealth.org.

How much monetary loss is incurred by Dr. Derek Olson’s customers?

According to Dr. Derek Olson’s customers, a monetary loss of US $3558 has been reported. The severity of entire incident reports is medium.

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3 Reviews on Dr. Derek Olson

  1. However he moved

    I thought I won the lottery having Dr. Olson and his pleasant staff within 2-3 blocks walking distance when they were in Andersonville. However he moved… the staff at Sheridan office makes me appreciate his old office staff even more.

  2. HORRIBLE

    Here is the thing, I love Dr. Olson but the people that you actually have to talk to are HORRIBLE! I am a patient and I feel as though i’m bothering them any time I call and if I don’t call I don’t see the doctor. Dr. Olson PLEASE if you can talk to your staff or have them reviewed or do quality assurance that would be great!

  3. another time before that, when we got there, they ignored us.

    I’ve been seeing Dr. Olson for a couple of years, I felt very comfortable with him, and he’s a great doctor. He listens and has all the time for me as a patient.

    I am hard of hearing, but unfortunately, every time my mother called his office, receptionists were very disrespectful to her. They told her she had a very heavy accent and that they didn’t understand her in a disrespectful way. My mother is a very good english speaking person.

Reviews: 3
Reported Loss : 3558 $
Severity : Medium
Reported by : Anonymous
Views :