Dr. Daniel Tse
Lack Of AccountabilityDr. Daniel Tse is a good doctor but his practice is only as good as his staff. While the rest of his staff is helpful and friendly, the lady named Ann or Anne at the front desk is rude and useless.
She gave us attitude from day one. Like us, if you go there, your urgent referrals will be put in as routine.
When your medical group finally gets back to you on the status of that referral a few weeks later, you’ll find out that it’s been denied because it was submitted with no information.
This is what exactly happened to us. Whether this was intentional or not, it’s unacceptable if you’re in the medical field because you’re in the field of helping others.
I’ve yet to see a practice with such lack of accountability. The Dr. needs to clean up shop or close up.
It seem like I am not the only one.
It seem like I am not the only one.. Dr. Daniel Tse might be a good doctor but his staff is what caused us to walk away from this office. the lady at the front desk is rude and gave us attitude even when asking simple questions. We had an appointment booked and called to check if there are any other available time to reschedule,
when we found out the only time available was about a month after our original appointment we said never mind and to keep the appointment that we had.
To our surprise, when we went in for the office visit they said that we weren’t scheduled for the time and instead they have rescheduled us to the later time when we specifically told them that we would like to keep the original appointment.