I was referred to Dr. Jones by One Medical after a car accident. I was told before my appointment that I needed to:
1) Get my X-Rays from UCSF (not release them to Dr. Jones but physically go pick them up which was a nightmare.)
2) Fill out ALL their forms online
So I managed to do this and show up 15 mins early to my 1:00 appointment.
When I arrived they made me fill out ALL the forms again (about 15) by hand.
I asked why I had to fill them out online and they said “because the doctor likes to hold them”.
Hmmm can’t you just print them out? Whatever. I filled out the forms and then waited. And Waited.
And at 1:30 (after being there for 45 mins) I asked when I was going to be seen.
They said “Why do you have some place to be?” to which I said “Yes it’s 1 in the afternoon on a work day.”
Then they told me it would be best if I just left and came back at a later date.
Long story is I will NOT being going back.