I decided to go for the cosmetic surgery for my lost hair and enquired about the best doctors on internet. Dr. Carlos Wesley seemed to have the great reviews and I became really excited to talk about my hair transplant surgery. I called his office to take the appointment and was told that I can come right away.
Without wasting a second, I approached his office. Although, the distance was quite far, I decided to drive. I did not want to miss the chance of him leaving the clinic. I was told by the receptionist that he is not having any appointments for next 2 hours and that was enough time to reach there.
It took me 45 minutes of drive and I was at the reception. It was the same girl I spoke with on the phone. She told me that there was an important meeting and was unexpected. So, he left for the other city and won’t be available until next week. She also asked me to fill my details so that she can call me after he is back.
I was disappointed but considered the emergency and filled out my details. She said she will confirm the next week after calling my number. After I was done filling the form, she gave me a receipt of $100. I was surprised and looked at her in amaze. She told me that this is the advance fee for the appointment and a confirmation that the time slot she books doesn’t go unattended.
This was a complete new way of dealing with patients. However, I did the payment and left. I waited the entire next week, but did not get any call. I called the office and was informed that they had missed my phone number. When I asked about the appointment, she told I could come the next day in the afternoon.
Unfortunately, there was something personal and I had to reschedule the appointment. She did it for the next day. So, I reached there for consultation. She asked me to fill the details again and to pay $80. I asked her the reason and she told me that it was the rescheduling fees.
However, she never informed me of the same the other day. If she had, I would have managed to come on that day itself. I paid and it took them 2 hours to show me his cabin. Please note that it was a scheduled appointment.
I met Dr. Carlos and he seemed okay. I mean, he did not give any option that was not advised by any of the doctors I met before. On top of that, his fee was too high as compared to other doctor’s services.
He also informed me that he was packed for the entire month and the month ahead, so won’t be taking my case any sooner. And I will have to pay 50% of the transplant amount beforehand to get that date. I do not know, but entire experience with him and his office was hell. So, I decided not to go with him.