Dr. Aoki Jeffrey is too busy to properly take care of his patients. He is always in a hurry.
His office staff is so overworked and understaffed they do a terrible job.
We rarely receive calls back that are promised or calls about test results.
We have had prior authorizations for meds that were never sent in.
When we call and ask about test results or the prior ops.
The office staff is rude and uncaring. It is very frustrating.
I called to talk to Dr Aoki many times but I can not get past the office staff.
We have been his patients for a long time.
It is sad to see the changes for the worse.
if you are looking for a caring Dr and a competent office staff, look else where.
We have found a new Dr. and what a difference.
I forgot what it was like to have a Dr that cared.