Dr. Andrew Chao

Poor Customer Service And Billing Issues

Dr. Andrew Chao was a great doctor what ruined my experience with them was their poor customer service and billing issues.

I had a past due co pay and medical record release that my lawyer was sending a check for.

They received his check and it cleared and then they still tried to charge me the past due for medical records when they should of only of charged me for the co pay that day.

I told the front desk do not charge me for the past due only to charge me for the co pay that day but she charged my card for both anyways.

Sandy their accountant refused to look at the lawyers cleared check that he emailed me to show them.

She refused to refund me my money.They collected double and owe me or my lawyer the money.

If the front desk would of listened and charge me only for the co pay would of made things easier.

They take advantage of sick people and charge what they want.

They knew I had a lawyer sending money but they went behind my back and charged the card anyways.

I suggest only paying cash to them so they cant get double payments if you really like Dr. Chao I wont be wasting my time and energy with them anymore.

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Dr. Andrew Chao reviews are no way affiliated with yelp & reddit. Their business is located at 11500 Brookshire Ave, Downey, CA 90241, USA. Dr. Andrew Chao could be contacted by dialing (562) 904-4411 or logging on their website pihhealth.org. Dr. Andrew Chao business page on Dirty Scam received 3 consumers reviews/complaints, page views and 3227$ of monetary losses. The most of the users reported the severity of the scam is High.
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3 reviews on Dr. Andrew Chao

  1. He's for sure rare gem and I wouldn't have my family see anyone else.

    I cannot express how amazing Dr. Chao is. If your looking for a genuine, caring doctor you have to see Dr. Chao. He’s for sure rare gem and I wouldn’t have my family see anyone else.

  2. I recently moved to the area and needed to find a doctor.

    I recently moved to the area and needed to find a doctor. A friend recommended Dr Chao – I am so grateful. He is an amazing doctor, he takes his time to listen to my concerns and explains my health to me in terms I can understand not being in healthcare.

    The staff in the office was very warm and friendly too! 3 stars to all the staff at FCPP Primary care – thank you for taking great care of me!

  3. I checked the review and went to see Dr. Chao.

    I checked the review and went to see Dr. Chao. He is a really nice doctor and he is very caring. He answered all my questions which made me feel relieved. He sent me to do blood test and thyroid ultrasound.

    He called me back immediately once the results were out. I will be bringing my three kids to Dr. Chao for health check too.

Brookshire Avenue 11500
Downey 90241 CA US
Get directions
Reported Loss :3227 $
Severity of Scam :High
Reported by : Anonymous
Views :