I contacted DM Heating and Air Conditioning Services for the first time for a no cooling problem. When I inquired about service rates I was told there is no hourly rate, they would quote me after a $95 dollar diagnostic fee (applied toward quote).
Technician Patrick arrived on schedule and found bad compressor start-run cap in less than 10 minutes. He had the replacement part on truck and I asked what price would be to install. Patrick said it would be $350. There was no alternative. I told him I can replace this $10 part easily and that I would pay only their $95 dollar diagnostic charge and he could go.
It just seems very weird that they would not consider the rip off nature of their business pricing practice. I myself am a Service Manager for a Field Service Electronics company, There should be an hourly rate offered.
I cannot recommend Select because people are going to pay way too much due to a completely arbitrary pricing system. Sadly many HVAC companies have the exact same price policy.
People must not support these companies !!!