Diva Noche

Fake clothes company in china

I should have twigged that this was a scam – all the photos they show of models have their faces hidden because the photos are stolen from other sources. And of course everything is on sale to tempt you in.

I ordered clothes nearly a month ago. The only way you can contact them is through email and Facebook (both of which generate auto responses) and then they block you on Facebook after you’ve placed the order so that you can’t leave any negative feedback.

Ive reported them to facebook who are who are doing nothing about this unfortunately. Hence why I wanted to write about it here to help others. I was conned out of $150

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17 reviews on Diva Noche

  1. Unexistant customer service and overpriced merchendise

    They sent me the product with the wrong colour. I completed their form online about a reimbursement….they do not get back to u! No customer service phone # to reach them….I am thinking of contacting Marketplace and La Facture if I don’t hear back from them.

  2. Excellent

    Good product! I Will highly recommend it!

  3. Everything good luckly

    I bought one dress, and it came super fast and in perfect conditions.
    The best part is that I had to talk with customer support and they’re super nice. I chose the size wrong, and realized it when I took a look at the size chart, must asked them to change the size and they did it!
    I’m super happy 🙂

    1. Seems like you’re the only one with the phone number to customer service so why don’t you share the info?? So maybe we could have a bird chirping loving experience?

  4. Unacceptable trashy items- Diva Noche

    Unacceptable trashy items, nothing like the pictures or the lies they advertise.
    Took them more than a month and several emails to get the products in hand. Now they are going straight to the trash bin. My bad, could have donated that same money for better purposes!

  5. Excelent

    Excelent quality, and custom care

  6. Divanoche is the best!

    I love the shoes I bought from this Shop.

  7. I love it!!

    I love the products! The quality is good!

  8. It's a scam

    Ordered a dress 33 days ago and still hasn’t arrived. – no customer service what so ever – didn’t read review before I purchased – I. Ow see it’s a scam

  9. Scammers!!

    terrible service and quality. pls dun get fooled by the images. wat u recieve is very different. refund policy is fake as well. they mark up their products high and will refuse u refund n when u make a fuss about it. they will tell you. they will only refund u 25% but they end up not refunding anything & even ban you from FB and comments. they jus out ther to cheat. pls dun buy!!

  10. Thieves - you wont get any product they just steal your money.

    This company is a scam. Do not give them any money.

    6 weeks ago I ordered something and it has still not arrived. I keep getting the same email thanking me for my patience and referring me to t tracking number that goes to a non existent site.

    They are a scam and you will receive nothing in the post. DO NOT GIVE THEM ANY MONEY!

  11. Total scam

    Total scam. The dress I bought online. Did look nothing alike. Do not buy from this company. No customer service as the actually told there was nothing wrong with the dress. Sent the dress back but never got a refund and any replies on my emails.

  12. SCAM

    SCAM, don’t buy from here because you will be paying for nothing! When I contacted them, they dismissed my complaint and have now blocked me on Facebook and won’t return my messages or emails.

  13. Untrustworthy - Diva Noche

    I bought a Gold Red Carpet Dress for my daughter on 22nd Oct 17 itctook over a month to arrive. I tried to contact them through various emails, facebook and messenger to no avail.
    Fortunately I used PayPal to purchase the item and eventually got a reply through them.
    I finally found out how to apply to return the item, they have made nigh on impossibly to access the information!
    I am awaiting their response but not holding out much hope!
    At least Paypal will obtain a refund if all else fails!

    Moureen

  14. Untrustworthy - Diva Noche

    I bought a Gold Red Carpet Dress for my daughter on 22nd Oct 17 itctook over a month to arrive. I tried to contact them through various emails, facebook and messenger to no avail.
    Fortunately I used PayPal to purchase the item and eventually got a reply through them.
    I finally found out how to apply to return the item, they have made nigh on impossibly to access the information!
    I am awaiting their response but not holding out much hope!
    At least Paypal will obtain a refund if all else fails!

    Moureen

  15. Fraudulent company

    The order took over a month to arrive and then ended up in a post office 30km away not my delivery address! I ordered a size S as a UK 6/8 and the dress would only fit a small child. I left a comment and the removed it then blocked me. This company is fraudulent.

  16. Total scam lowest quality goods

    Diva Noche is a complete scam. I am most disappointed with quality and service. There is zero integrity and professionalism. I bought so many from them by looking at the images they posted and to my dismay, material received were completely different so down right cheap not wearable.

    This is by far my worst online experience. I wasted my money, time and effort. When I requested for refund, they gave excuses it’s past 14 days. This is unacceptable. Such company should just close their business and site completely. With such poor philosophy I don’t know how many more customers will be cheated. Please avoid buying from them.

  17. SCAM! THIS FKN SUCKS!

    I am writing to complain about an order I made a year ago.

    I ordered a pair of thigh high Emerson boots from your website on November 5th 2017.

    The Shipping method said “7-21 business days and in rare cases 30 days” and it has been nearly a year. I paid $42. 97 for these boots and I still haven’t gotten them.

    To add to the insult, I emailed you about it 2 weeks after making the order. This is disgraceful lack of respect for me and very, very bad customer service!

    I am extremely saddened and disappointed by your service. I have been a very loyal and patient customer for many years.

    I would like a refund made to my account immediately or for the boots to be sorted out and sent to my address immediately.

    I hope you do something about this as I would not like to stop shopping from your store due to unreliable service. I am so frustrated by your lack of responsibility

Reviews:17
Reported Loss :150 $
Severity of Scam :High
Reported by : anonymous
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