Direct Mortgage Corporation

Horrible Customer Service!

The people at Direct Mortgage Corporation’Office are very rude and not customer friendly in any way.

I was calling into their office yesterday trying to reach Kent who was working on our loan and it took hours just to get one document reviewed to send back.

When I called towards the end of the day to find out what’s holding everything up the “Gatekepper” would not let me talk to him because they don’t take calls from the consumer.

Ummm hello we are the ones buying this house and going to pay the mortgage and you can’t talk to us?!? That was crap.

I told them I was a realtor and were they able to talk to the realtor. She says I don’t know.

I asked her can you ask and find out and her response was NO! I really hope they sell my loan because their customer service SUCKS!

They have low ratings I’m assuming because of how they treat their consumers.

Horrible customer service!

Is Direct Mortgage Corporation a scam?
Direct Mortgage Corporation is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Direct Mortgage Corporation legit?
First Direct Mortgage Corporation is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Direct Mortgage Corporation’s consumers?
There is/are 2 review(s) posted about Direct Mortgage Corporation and it indicates that the severity of the scam is Medium.
Where is Direct Mortgage Corporation located?
Direct Mortgage Corporation is located at 6955 South Union Park Center #540, Midvale, UT 84047, USA. You can contact Direct Mortgage Corporation by dialing (801) 924-2300 or visit their website directcorp.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Direct Mortgage Corporation’s customers?
According to the report(s), US $896 was the total loss incurred by Direct Mortgage Corporation’s customers.
The reviews, complaints and scams about Direct Mortgage Corporation are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Direct Mortgage Corporation. If you have any issue with Direct Mortgage Corporation incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on Direct Mortgage Corporation

  1. Victoria C

    Terrible communication

    Terrible communication, lack of organization, and no follow through. They would send me a form to sign and I would sign it. A few days later they would send the form again and tell me I needed to sign it.

    They finally submitted all the closing documents we needed at the time of our closing appointment. They didn’t fund when they were supposed to leaving us in limbo wondering if the loan would fund. Use them if you dare but if I were you I would use anybody else!!!

  2. Charlee Taylor

    I couldn't be more satisfied!

    I called Amy in (what felt to me like) a dire financial situation. After attempts with other lenders didn’t produce the caring solutions I hoped for, I turned to Amy and her DML team and, if I could,

    I’d give them seven stars out of five for how much relief they brought to me and my family. They really made an effort for me and FAR outdid other lenders. I couldn’t be more satisfied!

Reviews:2
Reported Loss :896 $
Severity of Scam :Medium
Reported by : Anonymous
Views :